Oberdorfstrasse 134, 3920 Zermatt, Switzerland

My family, a group of 8 people, with ages ranging across 4 generations thought of doing something offbeat this family holiday and landed up at the Coeur Des Alpes in Zermatt. The fact that we were skeptical of choosing a family-run boutique property over a fully serviced hotel would be putting it mildly! But we took a chance and so glad we did! After a long drive from Milan, a train ride and motorized-rickshaw-like-thing ride later, we reached cave-like entrance of the hotel (ooops!). But once the glass elevator took us up to the main hotel, it was breathtaking – I’m talking ‘see the pool through the lobby glass floor’ beautiful! And the gorgeous Matterhorn was always looking straight at us, no matter where we turned!

  • Baby cot
  • High chair
  • Interconnecting rooms & suites
  • Babysitting services (can be arranged)


Family Favourites:
  • The hotel had recommended the Joel, Romaine and Thomas Loft for a family stay. Spread across two floors, complete with a fireplace and kitchen, my 6-year-old nephew went bonkers over the plush bouncy beds. There were extra beds for the kids and candles and chocolates for the couples (who needed their space and quality time too!). The staff was thoughtful enough to lay beds near the bedroom for the kids, which made sure the parents got privacy without too much distance. More than the overall experience, it was the little details. The fridge carried some milk and snacks, in case we felt like nibbling after a tiring day.
  • Did I tell you about the view? The loft has a two-storey glass with a stunning view of the snow-covered Alps. Imagine waking up to that! In fact, you see the Matterhorn from pretty much everywhere! The chic lounge, a Nespresso and that view always gave us that superstar feeling!
  • We were travelling with a 6 and a 15-year-old – both fussy eaters. The staff, however, paid extra attention to their culinary needs. So apart from the regular breakfast buffet (which was rich with cheeses, fresh bread, hand picked fruit and yogurts), these boys had their wishes granted – chocolate crispies, milkshakes and eggs! It is worth mentioning that there is no restaurant here, only a limited snack menu, should you feel peckish, as well as afternoon tea and cake (complimentary and yum!) Plus, a do-not-miss Raclette dinner every Tuesday.
  • Since Zermatt is in the German speaking part of Switzerland, the staff went out of their way to write down all instructions for us, so there was no problem navigating the town and going up to the Matterhorn. More than the beauty, the exquisite simplicity of this family-friendly hotel floored us. From always being greeted with a smile to complete privacy and even keeping the kids busy while we clicked pictures in the courtyard, we left with a big smile and memories of a lifetime!


Parent’s Perks:
  • The adults loved the fantastic Wellness Center and spa that includes a Hammam, saunas, heated indoor pool and more. To top if off, an outdoor heated pool that looks directly at the Matterhorn!


The Hotel:
  • Walk to town centre – 5 minutes
  • Walk to train station – 20 minutes
  • Walk to ski lift – 3 minutes
  • 23 Rooms, suites & lofts
  • No restaurant
  • Pool
  • Spa


Mandy’s Tip: Ski buffs will revel in the fact that the hotel is a 3-minute walk to the nearest ski lift. Also, Zermatt is a car-free village and the hotel’s electric cab is at hand to pick you up from the train station or taxi stand once you arrive (complimentary service till 7 pm).

Akriti Gupta Garg contributed parts of this review

Travelling to Switzerland? Check out other luxury family-friendly hotels here

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